Privacy Policy
Last updated: August 24, 2026
This policy explains what information we collect from business inquiries and how we use it for sourcing support, quote handling and after-sales follow-up.
By using this site, you agree that your inquiry communication may be used internally for order planning and support.
Website Analytics and Cookies
We use Google Analytics 4 to measure page visits, traffic sources, searches, downloads and non-personal interaction events so we can improve website usability and sourcing inquiry conversion.
Analytics events may record the page path, interface language, selected product category and interaction type. We do not send names, email addresses, WhatsApp numbers, uploaded documents, purchase-list text or message content to Google Analytics.
Google Analytics may use first-party identifiers to distinguish visits. Advertising storage, advertising user data and ad personalization are disabled in our current analytics configuration. Browser privacy controls may be used to restrict or remove analytics storage.
Information We Collect
- Contact data: name, company, phone, WhatsApp number, email.
- Purchase intent: model, year, part type, quantity, destination.
- Technical references: photos, drawings, or vehicle details provided during RFQ.
- Behavior data: page interactions, language selection, and inquiry flow events.
How We Use Your Data
- Create internal lead summaries for procurement response.
- Coordinate supplier matching and quotation handoff.
- Schedule follow-up and provide policy-compliant shipping updates.
- Analyze non-personal analytics to improve SEO and conversion experience.
Storage and Security
- Lead data is retained for business continuity and order execution.
- Commercial records are restricted to business team members only.
- Third-party data processors are used only for essential business and analytics communication.
- Communication channels are logged for traceability and fraud prevention.
Data Rights and Contact
For deletion, correction, or export requests, submit proof of business ownership and inquiry reference through official channels.
Advertising platforms (Google / Meta / TikTok) may request policy links when running campaigns. This page is available for landing page verification.
For notices: vincentwong@vobommotoparts.com